Terminal Operations Leader — Fleet & Customer Growth

ContainerPort Group; Memphis (TN); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

401(k) plan with up to 6% companymatch

Paid Time Off

Flexible work arrangements

Internal Mobility & professional dev.

Tuition assistance

Bonus Eligibility

Job summary

ContainerPort Group is seeking a dedicated Terminal Manager for our Memphis, TN terminal. You will oversee fleet operations, customer relations, and terminal performance, acting as the critical link between our owner-operators and our customers.

The role emphasizes safety, leadership, and process improvement in a fast-paced logistics environment, with responsibilities spanning recruitment collaboration, business development, and performance analysis.

Qualifications

• 5 years intermodal transportation management experience
• 3 years managing an owner-operator based fleet
• Outstanding service performance, leadership, customer satisfaction and owner-operator recruiting skills

Responsibilities

• Provide leadership for the Fleet Manager, Customer Service and Operations team members located in the terminal
• Work closely with the recruiting and driver experience teams on IC acquisition and retention strategies
• Develop new business
• Grow and expand opportunities with the current customer base through relationship building with key account decision makers
• Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet and operations management
• Safety Accountabilities (Holding True to Our Safety Culture / #1 Priority)
• Facility Maintenance Background including Safety Inspections
• P&L Understanding and Analysis (GP / NOI/ NI)
• Servant Leadership Understanding and Mentoring Skills
• Electronic Log and HOS Experience
• Impromptu Problem Solving Skills in a Fast Paced Environment

Skills

Leadership

Customer service

Operations management

Communication

P&L analysis

Safety culture

Education

HS diploma

Bachelor’s degree in Business/ logistics or related field

Tools

Microsoft Office

Job description

ContainerPort Group is seeking a dedicated Terminal Manager for our Memphis, TN terminal. You will oversee fleet operations, customer relations, and terminal performance, acting as the critical link between our owner-operators and our customers.

The role emphasizes safety, leadership, and process improvement in a fast-paced logistics environment, with responsibilities spanning recruitment collaboration, business development, and performance analysis.