Global Pharma Meetings Lead

American Express Global Business Travel; Dover (DE); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Professional development

Job summary

Amex GBT is seeking a primary client liaison to lead pharmaceutical meetings for global clients. You will work with the client to understand objectives, coordinate timelines, and manage program delivery across hotels, Congress needs, DMCs, air, and third-party contracts.

You will monitor budgets, contracts, and billing, while maintaining accurate records and ensuring confidentiality. Travel up to 40% may be required, with international scope a possibility.

Qualifications

• ,
• 5-7 years meeting planning experience with pharma focus.
• Pharmaceutical Congress experience a plus.
• 4-year degree preferred; CMP designation preferred.
• Ability to communicate effectively with all levels of management and clients.
• Ability to meet deadlines; work accurately and flexibly.

Responsibilities

• Establish project timelines and coordinate with customers and vendors for timely program delivery.
• Negotiate hotel, Congress, DMC, air and third-party contracts; monitor attrition and cancellation policies.
• Coordinate IT needs and client web requirements for assigned programs.
• Produce a detailed program itinerary and requirements.
• Maintain records, system input, and ToV reporting per client policies.
• Support all levels of Congress meetings, including high-profile, international events.
• Lead regular status meetings from pre-launch through operation.
• Develop relationships with client and supplier contacts.
• Manage program budget, review ToV billing, and report expenses to clients.
• Forecast overall program financials and track actuals monthly.

Skills

Meeting planning

Pharma industry

Vendor coordination

Budget management

Communication

Travel readiness

Presentation skills

Education

4-year degree preferred

CMP designation preferred

Tools

CVENT

MS Excel

MS Word

Job description

Amex GBT is seeking a primary client liaison to lead pharmaceutical meetings for global clients. You will work with the client to understand objectives, coordinate timelines, and manage program delivery across hotels, Congress needs, DMCs, air, and third-party contracts.

You will monitor budgets, contracts, and billing, while maintaining accurate records and ensuring confidentiality. Travel up to 40% may be required, with international scope a possibility.