Strategic Executive Meetings Director - Pharma

American Express Global Business Travel; Lansing (MI); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Job summary

Amex GBT is seeking a seasoned Pharma Meeting Program Manager in the United States. You will lead complex meeting programs from planning through final billing, collaborating with clients, suppliers, and internal teams to ensure timely delivery and cost control.

The role requires 5–7 years in pharma meeting planning with executive-level support, strong communication with C-Suite, and advanced Word/Excel skills. Travel up to 40% and CMP preferred.

Qualifications

• 5-7 years pharma meeting planning experience with at least 3 years supporting Executive level/C-Suite meetings.
• 4-year degree preferred. CMP designation preferred.
• Ability to communicate efficiently and expertly with C-Suite level clients.
• Ability to work accurately and timely – to meet deadlines.
• Demonstrate strong skills for technology and/or software solutions and analytical skills required.
• Microsoft Word and Excel experience – Advanced level
• Experience with meeting industry technology preferred (CVENT)
• Advanced oral and written presentation skills required.
• Present a polished and professional image consistent with organizational expectations.
• Availability to travel 25-40%.

Responsibilities

• Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program details.
• Use business program management system to run program from contract turn-over meeting to final bill completion.
• Handle and negotiate any additional hotel needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed.
• Communicate between Information Technology support and clients for web requirements on assigned programs.
• Coordinate and possibly attend site inspections as needed. Conduct program debrief with client.
• Work with accounting to complete final bill, review final billing prior to final invoicing to client.
• May participate in client presentations as requested. Review processes and offer solutions/additions as needed.
• Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed.
• Handle overall program budget, review, and audit all program related billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.
• May initiate and reconcile supplier payments. Work with leader to forecast overall program financials and ensure monthly tracking for actual.

Skills

Project management

Pharma meeting planning

Executive level communication

Deadline driven

Budget forecasting

Vendor negotiation

MS Word

MS Excel

Education

Bachelor's degree

CMP designation

Tools

CVENT

Job description

Amex GBT is seeking a seasoned Pharma Meeting Program Manager in the United States. You will lead complex meeting programs from planning through final billing, collaborating with clients, suppliers, and internal teams to ensure timely delivery and cost control.

The role requires 5–7 years in pharma meeting planning with executive-level support, strong communication with C-Suite, and advanced Word/Excel skills. Travel up to 40% and CMP preferred.