Global Payroll Tech Lead Manager

Ernst & Young Advisory Services Sdn Bhd; Chicago (IL); Hybrid; USD 90,000 - 165,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k)

Paid time off

Job summary

EY is seeking a Manager – Technology Lead Consultant for Global Payroll Operate in a hybrid role in the US. You will lead technology delivery across client implementations, bridging business needs with technical design and configuration.

You will translate requirements into design docs for DigiPay, Payroll Command Centre, and related systems, ensuring alignment with EY standards and client needs while coordinating across data, testing, and product teams.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, MIS, Human Resources, or a related field preferred.
• Experience with global payroll platforms, HR tech ecosystems, or managed payroll service delivery models.
• Approved technical certification is required.
• Familiarity with GPO tools and delivery models, including DigiPay, Payroll Command Centre, workflow-based solutions, and integration components.
• Experience working alongside configuration, development, data migration, testing, or integration teams.
• Project or implementation methodology experience, including Agile, Waterfall, or hybrid delivery approaches.
• SAP US payroll implementation experience and background is an added value and preferred qualification.

Responsibilities

• Act as the primary technology point of contact for clients and internal stakeholders on GPO technology-related topics throughout the implementation lifecycle.
• Lead client-facing workshops, discovery sessions, and design discussions to gather, clarify, and validate business, technical, data, reporting, workflow, and integration requirements.
• Clearly explain GPO technology capabilities, constraints, design decisions, dependencies, and delivery expectations to client stakeholders across HR, Payroll, IT, and Operations.
• Translate client requirements into structured functional and technical design documentation for GPO tools such as DigiPay, Payroll Command Centre, workflow components, integration components, and related technology solutions.
• Ensure requirements and proposed solutions align with GPO global standards, approved delivery methodologies, compliance expectations, and client-specific needs.
• Coordinate with the Technology Configurator to clarify requirements, explain design intent, review configuration outputs, and support issue resolution against documented requirements.
• Work with data migration, testing, payroll, product, and implementation teams to support seamless end-to-end delivery of technology components.
• Monitor technology implementation progress, risks, issues, assumptions, and dependencies, escalating where appropriate to implementation leads or senior stakeholders.
• Maintain accurate documentation of requirements, solution designs, technology decisions, assumptions, configuration review outcomes, and client validations.

Skills

PMP

Client-facing

Workshop facilitation

Requirements gathering

Stakeholder management

Cross-functional coordination

Payroll knowledge

Education

Bachelor’s degree in IT/CS/Engineering

Tools

DigiPay

Payroll Command Centre

Workflow components

Integration components

Job description

EY is seeking a Manager – Technology Lead Consultant for Global Payroll Operate in a hybrid role in the US. You will lead technology delivery across client implementations, bridging business needs with technical design and configuration.

You will translate requirements into design docs for DigiPay, Payroll Command Centre, and related systems, ensuring alignment with EY standards and client needs while coordinating across data, testing, and product teams.