Global Payments Operations Lead

Bank of America; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Bank of America is seeking an Operations supervisor to oversee the Operations team, ensuring deadlines are met and tasks are coordinated efficiently. The role focuses on supporting global payment operations, process improvements, and adherence to procedures.

Responsibilities include guiding employees, reviewing procedures, and addressing day-to-day issues while maintaining controls and risk management. The position requires strong accounting knowledge and leadership skills.

Qualifications

• Minimum 1 year of operational accounting experience with knowledge of applicable policies and regulations.
• Previous experience with general ledger.
• Proficient in MS Excel and financial data analysis.
• Strong understanding of debits and credits.
• Ability to multi-task and meet performance goals.
• Excellent problem solving skills.
• Demonstrates leadership consistently.
• Excellent verbal and written communication skills.
• Works well in a team environment or independently.
• Willingness to work overtime as needed.

Responsibilities

• Oversee the Global Payment Operations team and ensure timely execution and coordination of tasks.
• Review operations procedures and drive continuous improvements.
• Implement changes while adhering to procedures and controls.
• Provide guidance to team members and resolve issues; escalate complex problems to a senior manager.
• Maintain awareness of foundational operations within a product line.
• Support end-to-end payment execution and investigations for transactions.
• Contribute to risk and control objectives and process improvements.

Skills

Operational accounting

General ledger

MS Excel

Debits and credits

Multi-tasking

Problem solving

Leadership

Verbal communication

Written communication

Teamwork

Overtime ability

Tools

MS Excel

Job description

Bank of America is seeking an Operations supervisor to oversee the Operations team, ensuring deadlines are met and tasks are coordinated efficiently. The role focuses on supporting global payment operations, process improvements, and adherence to procedures.

Responsibilities include guiding employees, reviewing procedures, and addressing day-to-day issues while maintaining controls and risk management. The position requires strong accounting knowledge and leadership skills.