Senior Global Operations & Strategy Lead

Bank of America; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Bank of America is seeking a seasoned operations leader to manage multiple segments within internal operations. The role requires coordinating across teams, driving improvements in process performance, and ensuring compliance with policies and procedures while meeting deadlines.

Responsibilities include forecasting and staffing, coaching teams, and providing strategic direction to optimize unit and product activities with budget oversight and performance metrics.

Qualifications

• Must have experience leading large-scale operations initiatives.
• Proven ability to forecast staffing and capacity needs.
• Experience aligning operations with regulatory policies and procedures.

Responsibilities

• Oversee forecasting, staffing, and capacity for designated operations and product lines.
• Provide strategic guidance, budgeting, expense management, reporting, and forecasting.

Skills

Strategic Portfolio Management

Project Management

Change Management

Initiative Management

Strategic Planning

People Management

Employee Engagement

Operational Excellence

Capacity Planning

Job description

Bank of America is seeking a seasoned operations leader to manage multiple segments within internal operations. The role requires coordinating across teams, driving improvements in process performance, and ensuring compliance with policies and procedures while meeting deadlines.

Responsibilities include forecasting and staffing, coaching teams, and providing strategic direction to optimize unit and product activities with budget oversight and performance metrics.