Global Payments Operations Lead

Bank of America; Newark (DE); On-site; USD 60,000 - 90,000; Full time

Job summary

Bank of America is seeking an Operations Team Lead to oversee daily accounting functions, ensure timely execution of tasks, and drive process improvements. The role emphasizes adherence to policies, accuracy in general ledger activities, and strong Excel-driven reporting.

The candidate will guide a team, manage workload, and collaborate with cross-functional groups to maintain quality controls while supporting a flexible work culture in a fast-paced banking environment.

Qualifications

• Minimum 1 year of operational accounting experience with knowledge of policies/regulations.
• Experience with general ledger processes and reconciliations.
• Proficient in MS Excel for data analysis and reporting.
• Thorough understanding of debits and credits and basic accounting concepts.
• Ability to multi-task, meet timelines, and communicate clearly.

Responsibilities

• Oversee the Operations team to ensure deadlines are met and tasks are coordinated effectively.
• Support continuous business improvements and review operations procedures for efficiency.
• Provide guidance to employees and handle exception requests; escalate complex issues as needed.
• Apply functional expertise to projects related to the business unit and manage team workload.
• Maintain internal controls and operate within risk parameters for the unit.
• Identify and implement process improvements to enhance efficiency.

Skills

Operational accounting

General ledger

MS Excel

Debits and credits

Tools

Recon Plus

PIX

eLedger

FDES

BOSS

Content Navigator

MSS

BFT

Cashpro

TSYS

Job description

Bank of America is seeking an Operations Team Lead to oversee daily accounting functions, ensure timely execution of tasks, and drive process improvements. The role emphasizes adherence to policies, accuracy in general ledger activities, and strong Excel-driven reporting.

The candidate will guide a team, manage workload, and collaborate with cross-functional groups to maintain quality controls while supporting a flexible work culture in a fast-paced banking environment.