Global Ops Center Technician – Real-Time Monitoring

Epic; Whitewater (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Annual raises and bonuses

Comprehensive benefits

Job summary

Epic is seeking an Operations Center Technician on our Madison-area campus to monitor real-time alerts and security systems from the Facilities Command Center. The role ensures continuity across Epic's campuses by coordinating emergency responses and building operations with internal teams and emergency services.

Relocation to the Madison, WI area is required, with relocation assistance provided. This position offers competitive compensation, benefits, and the chance to contribute to a

Qualifications

• Willingness to work 2nd/3rd shift and weekends.
• Eligible to work in the United States without visa sponsorship.
• COVID-19 vaccination.

Responsibilities

• Monitor real-time alerts and security systems from the Facilities Command Center.
• Manage access control and oversee building operations.
• Use video feeds and system data to identify issues and coordinate responses.

Skills

Situational awareness

Communication

Coordination

High-pressure work

Security ops interest

Shift flexibility

US work eligibility

COVID-19 vaccine

Relocation to Madison

Job description

Epic is seeking an Operations Center Technician on our Madison-area campus to monitor real-time alerts and security systems from the Facilities Command Center. The role ensures continuity across Epic's campuses by coordinating emergency responses and building operations with internal teams and emergency services.

Relocation to the Madison, WI area is required, with relocation assistance provided. This position offers competitive compensation, benefits, and the chance to contribute to a