Global Operations & Order Fulfillment Coordinator

Anastasia Beverly Hills; Northern (KY); Hybrid; USD 57,308,000 - 73,068,000; Full time

Benefits offered by this job

Full benefits

401(k) with company match

Bonus eligible

Job summary

Anastasia Beverly Hills is seeking a detail-oriented Order Management professional to handle day-to-day operations for Global FOC requests. You will coordinate with Marketing, Sales, DC and cross-functional teams to ensure end-to-end order completion for PR, Brand Marketing and Field Education initiatives.

The role emphasizes on-time delivery, order accuracy, and processing high volumes with a focus on efficiency and data integrity. Overtime flexibility is required.

Qualifications

• 1+ years' experience in Order Management, EDI and or similar field.
• GED, High School Diploma.
• Microsoft Excel & Word required.
• NetSuite preferred.
• Ability to communicate effectively, verbally and in writing.
• Willing to work overtime and weekends if needed.
• Proficient knowledge of dept. programs, applications and computer OS.

Responsibilities

• Business partner between Distribution Center and Sales to ensure consistent service.
• Manage On Time delivery dates, and Order Efficiency Orders Measure globally.
• Process Internal FOC orders including data entry, Sales communication, order acknowledgements and tracking.
• Support follow-up according to customer service level agreements timings behind: order status, stock availability inquiries, project status, shipping discrepancies, and other customer order specific requests.
• Helps establish order calendars with cross functional teams and improving processes.
• Oversee and support all orders volumes with an average of 3000 per month.
• Maintain attention to detail, reliability and deadlines; provide coaching and feedback.
• Creates and maintains clean and organized database.
• Performs other duties and tasks as needed upon request by management.

Skills

Attention to detail

Organizational skills

Professionalism

IT skills

Team player

Time management

Multi-tasking

Education

GED or High School Diploma

Tools

Microsoft Excel

Microsoft Word

NetSuite

Windows

Job description

Anastasia Beverly Hills is seeking a detail-oriented Order Management professional to handle day-to-day operations for Global FOC requests. You will coordinate with Marketing, Sales, DC and cross-functional teams to ensure end-to-end order completion for PR, Brand Marketing and Field Education initiatives.

The role emphasizes on-time delivery, order accuracy, and processing high volumes with a focus on efficiency and data integrity. Overtime flexibility is required.