Senior Order Fulfillment & Global Ops Lead

VAST Data, Inc.; Chandler (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

VAST Data, Inc. is seeking a Senior Order Fulfillment Specialist to lead end-to-end order execution and cross-functional coordination with CMs and internal teams.

You will own escalation management, process improvements, and ensure on-time customer deliveries in a fast-paced startup environment. The role emphasizes a strategic operational anchor, relentless focus on backlog management, and collaboration across Sales, Order Management, and RevOps to optimize fulfillment workflows and data

Qualifications

• 5-7+ years in order fulfillment, supply chain ops, or logistics leadership.
• Exceptional attention to detail with strong organizational/analytical skills.
• Process-oriented mindset with proven escalation management.
• Proven track record handling complex, high-priority orders.
• Customer service and sales focus in fulfillment.
• Proficient in GSheet/Excel (pivots, charts, XLOOKUP).
• Strong written and verbal communication skills.
• Initiative to identify problems and propose solutions.
• Thrives in fast-paced startup environments; adaptable.
• Willing to accommodate US East Coast hours and global time zones.

Responsibilities

• Oversee high-priority, strategic customer orders across end-to-end fulfillment.
• Align customer dates, shipment commits, material availability, and readiness.
• Identify risks and bottlenecks; establish mitigation plans before impact.
• Coordinate with Contract Manufacturers (CMs) and internal stakeholders to resolve gaps.

Skills

Order fulfillment experience

Organizational skills

Analytical skills

Communication skills

Startup attitude

Global time zone flexibility

Tools

GSheet/Excel

NetSuite

SFDC (Salesforce)

Job description

VAST Data, Inc. is seeking a Senior Order Fulfillment Specialist to lead end-to-end order execution and cross-functional coordination with CMs and internal teams.

You will own escalation management, process improvements, and ensure on-time customer deliveries in a fast-paced startup environment. The role emphasizes a strategic operational anchor, relentless focus on backlog management, and collaboration across Sales, Order Management, and RevOps to optimize fulfillment workflows and data