Global Operations Lead, International Services

The American National Red Cross; Washington (District of Columbia); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO 15+ days

Holidays

401(k) with 6% match

Paid family leave

Job summary

The American National Red Cross in Washington, DC seeks an ISD Business Operations Manager for International Services to provide strategic leadership and oversight of Asia Pacific, Latin America, and Africa operations. You will drive policy development, budget planning, and cross-functional collaboration to ensure compliant, efficient, and scalable support for humanitarian programs.

Lead a global operations team, coordinate international shipping and logistics, and advance continuous improvement

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of 5 years in related role with supervisory experience.
• Ability to supervise across global time zones; occasional evening/early meetings.
• Spanish language proficiency preferred.

Responsibilities

• Provide strategic leadership and operational oversight for international divisions.
• Develop and refine policies, SOPs, and procedures.
• Coordinate budget planning, reporting, and financial analyses.
• Lead and develop a global Business Operations team.
• Oversee logistics, procurement, shipping, and event support.

Skills

Budgeting

Logistics management

Procurement

Contracting

Compliance

Communication skills

Team leadership

Global time zones coordination

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

MS Office Suite

Job description

The American National Red Cross in Washington, DC seeks an ISD Business Operations Manager for International Services to provide strategic leadership and oversight of Asia Pacific, Latin America, and Africa operations. You will drive policy development, budget planning, and cross-functional collaboration to ensure compliant, efficient, and scalable support for humanitarian programs.

Lead a global operations team, coordinate international shipping and logistics, and advance continuous improvement