Global Operations Engineer — Starlink Growth

InvestedintheMission; Redmond (WA); On-site; USD 100,000 - 165,000; Full time

Benefits offered by this job

Company shuttle service (Seattle → Red

Medical, Vision & Dental

401(k) and stock options

Job summary

SpaceX is seeking a Global Operations Engineer for Starlink to drive initiatives that improve how the service operates, identify root causes, and build scalable solutions across multiple teams. You will work with design, engineering, logistics, and operations to prioritize projects and sustain improvements while communicating progress to leadership.

Responsibilities include developing data-tracking tools, applying lean principles, and detailing best practices for internal systems.

Qualifications

• Bachelor's degree in engineering, mathematics, computer science, or STEM field.
• 2+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment.
• 2+ years of experience with Excel, SQL, and Python.

Responsibilities

• Apply process improvement methodologies (process mapping, problem solving, visual management, lean principles) to improve self-service, accelerate resolution, and help scale processes across customer experience, logistics, accounting, supply chain, and other teams
• Identify engineering and operational issues, determine root causes, and develop solutions for both immediate mitigation and longer-term improvement
• Develop and maintain data analysis and tracking tools to monitor customer experience and internal operational performance
• Coordinate with cross-functional partners (design, engineering, software, sales, marketing, customer service, logistics, accounting, etc.) to create effective feedback loops
• Partner with leadership and stakeholders to support project prioritization, resource allocation, and sustainability of solutions
• Manage projects and execute to aggressive timelines while clearly communicating progress and influencing stakeholders
• Partner with design, engineering, logistics, and operations teams on new product, feature, and process rollouts by participating in design reviews, supporting beta programs, and creating educational materials
• Codify knowledge and best practices for customer-facing and internal systems and keep documentation current and useful
• Demonstrate ownership, bias for action, and a focus on building practical solutions that can scale
• Strong interpersonal skills with experience collaborating on or mentoring within small project teams

Skills

Excel

SQL

Python

Engineering background

Process improvement

Education

Bachelor's degree in engineering or STEM

Tools

Excel

SQL

Python

Job description

SpaceX is seeking a Global Operations Engineer for Starlink to drive initiatives that improve how the service operates, identify root causes, and build scalable solutions across multiple teams. You will work with design, engineering, logistics, and operations to prioritize projects and sustain improvements while communicating progress to leadership.

Responsibilities include developing data-tracking tools, applying lean principles, and detailing best practices for internal systems.