Starlink Growth Operations Engineer

SpaceX; Bastrop (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

SpaceX is seeking a Global Operations Engineer for Starlink to drive initiatives that enhance customer experience and operational performance. You will identify problems, develop scalable solutions, and work with design, engineering, logistics, and other teams to support growth and profitability.

Responsibilities include applying lean principles, building data tools, and delivering projects on tight timelines while maintaining clear communication and documentation across multiple functions.

Qualifications

• Bachelor’s degree in engineering, mathematics, computer science, or STEM field.
• 2+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment.
• 2+ years of experience with Excel, SQL, and Python.

Responsibilities

• Apply process improvement methodologies (process mapping, problem solving, visual management, lean principles) to improve self-service, accelerate resolution, and help scale processes across customer experience, logistics, accounting, supply chain, and other teams
• Identify engineering and operational issues, determine root causes, and develop solutions for both immediate mitigation and longer-term improvement
• Develop and maintain data analysis and tracking tools to monitor customer experience and internal operational performance
• Coordinate with cross-functional partners (design, engineering, software, sales, marketing, customer service, logistics, accounting, etc.) to create effective feedback loops
• Partner with leadership and stakeholders to support project prioritization, resource allocation, and sustainability of solutions
• Manage projects and execute to aggressive timelines while clearly communicating progress and influencing stakeholders
• Partner with design, engineering, logistics, and operations teams on new product, feature, and process rollouts by participating in design reviews, supporting beta programs, and creating educational materials
• Codify knowledge and best practices for customer-facing and internal systems and keep documentation current and useful
• Demonstrate ownership, bias for action, and a focus on building practical solutions that can scale

Skills

Process improvement

Data analysis

Project management

Cross-functional collaboration

Bias for action

Education

Bachelor's degree in engineering, mathematics, computer science, or STEM field

Tools

Excel

SQL

Python

Job description

SpaceX is seeking a Global Operations Engineer for Starlink to drive initiatives that enhance customer experience and operational performance. You will identify problems, develop scalable solutions, and work with design, engineering, logistics, and other teams to support growth and profitability.

Responsibilities include applying lean principles, building data tools, and delivering projects on tight timelines while maintaining clear communication and documentation across multiple functions.