Global Ocean Logistics Specialist

Total Quality Logistics; Cincinnati (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health, dental and vision coverage

401(k) with company match

Employee discounts

Financial wellness planning

Tuition reimbursement

Employee referral bonus opportunities

Great Place to Work award

Job summary

TQL Global is seeking an International Logistics Coordinator to grow the ocean freight forwarding business. You will coordinate all aspects of ocean shipments, liaising with carriers and clients to ensure timely delivery and high-quality service.

Based in Cincinnati, you will manage documentation, track shipments, and collaborate with internal teams to resolve issues while upholding compliance and KPIs. You will also provide proactive status updates to customers and contribute to process

Qualifications

• Bachelor's degree in logistics, supply chain management or related field.
• 3-5 years of experience in ocean operations in freight forwarding or logistics.
• Knowledge of ocean freight documentation, INCO terms and international trade practices.
• Proficiency in freight forwarding software and MS Office.
• Excellent verbal and written communication, with clients, vendors and internal teams.
• Detail-oriented with strong organizational and multitasking abilities.

Responsibilities

• Coordinate and manage all aspects of ocean shipments from booking to delivery for timely, high-quality customer experience.
• Communicate with carriers, vendors, and service providers to arrange and confirm shipment details including booking, schedules, tracking, and delivery.
• Prepare and review shipping documents (bills of lading, export/import declarations, certificates of origin) ensuring accuracy and regulatory compliance.
• Ensure proper clearance of shipments and resolve control or compliance issues as needed.
• Coordinate with overseas partners for smooth clearance and delivery in destination countries.
• Track and monitor shipment status, provide regular updates and troubleshoot delays.
• Collaborate with internal departments to address client inquiries and resolve shipment-related issues.
• Maintain up-to-date records of shipments, documentation, and financial data using systems.

Skills

Communication skills

Detail-oriented

Organizational skills

Multitasking

Problem solving

Customer-focused

Education

Bachelor's degree in logistics or related field

Tools

Freight forwarding software

Microsoft Office

Job description

TQL Global is seeking an International Logistics Coordinator to grow the ocean freight forwarding business. You will coordinate all aspects of ocean shipments, liaising with carriers and clients to ensure timely delivery and high-quality service.

Based in Cincinnati, you will manage documentation, track shipments, and collaborate with internal teams to resolve issues while upholding compliance and KPIs. You will also provide proactive status updates to customers and contribute to process