Global Ocean Export Team Lead

USCOR JAS FORWARDING (USA), INC.; Town of Charleston (NY); On-site; USD 60,000 - 95,000; Full time

Job summary

JAS Forwarding (USA), Inc. is seeking an Ocean Export Supervisor to oversee the Ocean Export department’s daily operations, ensuring efficient movement of ocean and air freight in compliance with policies and regulations.

The role requires supervising teams, coordinating workflows, analyzing KPIs, and collaborating with the Ocean Export Manager to drive training, process improvements, and high-quality service across export activities.

Qualifications

• Minimum 3 years relevant Ocean Export in the freight forwarding space.
• Minimum 1-3 years supervisory experience.
• Strong communication and interpersonal skills.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work with a team and also independently.
• Proficiency in Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Supervise and coordinate the daily workflow of the Ocean Export teams to maintain efficient and productive operations.
• Identify operational issues and support effective, timely solutions.
• Utilize reporting methods to quantify and prioritize workload. Work closely with the Ocean Export Manager and internal stakeholders on KPIs, performance metrics, and process improvements.
• Support communication with export-related authorities, customers, and suppliers as necessary to maintain efficient, compliant operations.
• Audit department files regularly to ensure accuracy and completion.
• Collaborate with other departments to maintain effective export activities and operational support across the organization.
• Ensure team members receive appropriate training, tools, and resources to perform their roles successfully.
• Ensure costs accuracy from ocean carriers against our contract rates, submit/track disputes and maintain communication with Ocean Product Team as needed.
• Assist in maintaining branch TSA compliance requirements for air shipments.
• Perform other duties or assigned projects as needed.
• Handle and coordinate export shipments (A - Z process) as assigned and/or needed.

Skills

Strong communication and interpersonal

Detail oriented

Self-motivated and independent

Team leadership

Microsoft Office proficiency

Education

High School diploma or GED

US Export Compliance knowledge

Cargowise (C1) experience preferred

Tools

Cargowise (C1)

Microsoft Office (Excel, Outlook, Word)

Excel

Outlook

Word

Job description

JAS Forwarding (USA), Inc. is seeking an Ocean Export Supervisor to oversee the Ocean Export department’s daily operations, ensuring efficient movement of ocean and air freight in compliance with policies and regulations.

The role requires supervising teams, coordinating workflows, analyzing KPIs, and collaborating with the Ocean Export Manager to drive training, process improvements, and high-quality service across export activities.