Global NOC Engineer - IP, VPN & Routing

Transaction Network Services; Salem (OR); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Transaction Network Services is seeking a skilled Field Support Engineer to join the Global IP Desk in the Financial Markets division. You will support large-scale TCP/IP networks, VPNs, and MPLS, performing hands-on configuration and troubleshooting of Cisco, Arista, and Juniper devices.

The role demands strong incident management skills, collaboration with global teams, and after-hours on-call availability. A background in financial markets networking is highly preferred.

Competenze

• Proven knowledge of TCP/IP, VPN, MPLS and routing protocols.
• Hands-on config/troubleshooting of Cisco, Arista and Juniper devices.
• ITIL knowledge or certification is preferred.
• Experience with NOC environments and incident management.
• Excellent communication with customers and engineers.

Mansioni

• Resolve IP network routing, hardware and protocol issues on global core and Financial Markets networks.
• Open and manage tickets with Cisco and Juniper TAC; escalate to engineering when needed.
• Provide after-hours on-call escalation on a rotating schedule.
• Coordinate network maintenance and change management per policy.
• Ensure incidents are restored with minimal service impact.
• Collaborate with global NOC and customer teams to deliver quality support.

Conoscenze

TCP/IP

VPN

MPLS

Routing protocols

ITIL Certification

Windows / MS Office

Formazione

Computer Science / applicable degree

Strumenti

Cisco equipment

Arista equipment

Juniper equipment

Descrizione del lavoro

Transaction Network Services is seeking a skilled Field Support Engineer to join the Global IP Desk in the Financial Markets division. You will support large-scale TCP/IP networks, VPNs, and MPLS, performing hands-on configuration and troubleshooting of Cisco, Arista, and Juniper devices.

The role demands strong incident management skills, collaboration with global teams, and after-hours on-call availability. A background in financial markets networking is highly preferred.