Global Network Infrastructure Manager (Remote)

Akamai Technologies, Inc.; Phoenix (AZ); Hybrid; USD 109,000 - 195,000; Full time

Benefits offered by this job

Health benefits

401K savings plan

Parental leave

Employee stock purchase plan

Job summary

Akamai Technologies, Inc. in Phoenix is seeking a Manager of Network Infrastructure to lead a 24x7 global operations team responsible for large-scale network infrastructure.

You will supervise maintenance engineers and coordinate with datacenters, vendors, and internal groups to ensure reliable performance. The ideal candidate has 6+ years of relevant experience in Internet infrastructure, leadership of remote teams, and strong communication skills.

Qualifications

• 6+ years of relevant experience and a Bachelor's degree.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Demonstrate a passion for building productive relationships with teams, providers, and partners.
• Be familiar with data center portals and NOC environments.
• Possess solid communication skills.

Responsibilities

• Cultivating and providing direct supervision for a group of maintenance engineers.
• Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendors
• Designing, developing, and maintaining alerts and run books to improve fault detection and operational visibility
• Evaluating technical skills of the maintenance team to ensure appropriate expertise
• Determining training needs for solutions and facilitating team training sessions
• Supporting the resolution of high-severity technical incidents and managing remote assets

Skills

Network infrastructure

Team management

Communication

Routing & access networks

Education

Bachelor's degree

Job description

Akamai Technologies, Inc. in Phoenix is seeking a Manager of Network Infrastructure to lead a 24x7 global operations team responsible for large-scale network infrastructure.

You will supervise maintenance engineers and coordinate with datacenters, vendors, and internal groups to ensure reliable performance. The ideal candidate has 6+ years of relevant experience in Internet infrastructure, leadership of remote teams, and strong communication skills.