Global Network Infrastructure Manager - 24x7 Ops

Akamai Technologies, Inc.; Austin (TX); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

Healthcare

401K savings plan

Paid time off (PTO)

Sick time

Parental leave

Employee assistance program

Company holidays

FlexBase program

Job summary

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a 24x7 operations team responsible for global, large-scale network platforms.

You will guide incident resolution, asset management, and cross-team collaboration to ensure reliability. The role requires deep experience in internet infrastructure, including routing and access networks, and demonstrable leadership of distributed teams.

Qualifications

• Bachelor's degree required.
• 6+ years of relevant experience in network infrastructure.
• Experience managing a remote, global team.
• Strong communication and stakeholder management skills.

Responsibilities

• Provide direct supervision for maintenance engineers.
• Develop and maintain operations policies, processes, and escalations.
• Design alerts and runbooks to improve fault detection.
• Assess team skills and plan training.
• Support high-severity incidents and remote assets.

Education

Bachelor's degree

Tools

Routing & access nets

Job description

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a 24x7 operations team responsible for global, large-scale network platforms.

You will guide incident resolution, asset management, and cross-team collaboration to ensure reliability. The role requires deep experience in internet infrastructure, including routing and access networks, and demonstrable leadership of distributed teams.