Global Network Infrastructure Manager - 24x7 Ops

Akamai Technologies, Inc.; Lansing (MI); Híbrido; USD 109 000 - 195 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

FlexBase program

Work location flexibility

Resumo da oferta

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a technical, 24x7 operations team that maintains large-scale global network infrastructure. You will oversee troubleshooting, asset management, and collaboration with datacenter staff and external stakeholders.

You will drive the design and maintenance of alerts, run books, and escalation processes while evaluating team skills and coordinating training to ensure reliable platform performance for customers.

Qualificações

• 6+ years of relevant experience and a Bachelor's degree.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Demonstrated ability to build and maintain productive relationships with teams, providers and partners.
• Familiarity with data center portals and NOC environments.
• Strong communication skills.

Responsabilidades

• Cultivate and provide direct supervision for maintenance engineers.
• Develop, document, refine and maintain operations policies, processes, procedures and escalations to internal groups and vendors.

Conhecimentos

Network infrastructure

Remote team management

Communication skills

Vendor relations

NOC familiarity

Leadership

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a technical, 24x7 operations team that maintains large-scale global network infrastructure. You will oversee troubleshooting, asset management, and collaboration with datacenter staff and external stakeholders.

You will drive the design and maintenance of alerts, run books, and escalation processes while evaluating team skills and coordinating training to ensure reliable platform performance for customers.