Global Network Infrastructure Manager

Akamai Technologies, Inc.; Columbus (OH); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

FlexBase program

Healthcare coverage

401K plan

Paid time off

Job summary

Akamai Technologies, Inc. in Columbus seeks an experienced Manager of Network Infrastructure to lead a global 24x7 operations team responsible for maintaining large-scale network infrastructure, resolving complex engineering issues, and coordinating with datacenter staff and vendors.

You will develop policies, runbooks, assess skills, plan training, and drive incident resolution. The role requires 6+ years of relevant experience, routing and access networks knowledge, and strong communication

Qualifications

• 6+ years of relevant experience.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Strong communication and relationship-building skills.
• Familiar with data center portals and NOC environments.

Responsibilities

• Cultivating and providing direct supervision for a group of maintenance engineers.
• Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendors
• Designing, developing, and maintaining alerts and run books to improve fault detection and operational visibility
• Evaluating technical skills of the maintenance team to ensure appropriate expertise
• Determining training needs for solutions and facilitating team training sessions
• Supporting the resolution of high-severity technical incidents and managing remote assets

Skills

Team leadership

Communication skills

Networking knowledge

Remote team management

Relationship building

Education

Bachelor's degree

Job description

Akamai Technologies, Inc. in Columbus seeks an experienced Manager of Network Infrastructure to lead a global 24x7 operations team responsible for maintaining large-scale network infrastructure, resolving complex engineering issues, and coordinating with datacenter staff and vendors.

You will develop policies, runbooks, assess skills, plan training, and drive incident resolution. The role requires 6+ years of relevant experience, routing and access networks knowledge, and strong communication