Global Network Infrastructure Manager

Akamai; United States; On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

Healthcare

401K

Paid vacation

Sick time

Parental leave

Employee assistance program

Job summary

Akamai is seeking a Manager of Network Infrastructure to lead a technical, 24x7 operations team responsible for large-scale global network infrastructure. You will supervise maintenance engineers, define operations policies, and drive fault detection improvements across data centers and NOC environments.

The role requires 6+ years of relevant experience, a Bachelor's degree, and strong communication skills.

Qualifications

• 6+ years of relevant experience with a Bachelor's degree.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Demonstrate a passion for building productive relationships with teams, providers, and partners.
• Familiar with data center portals and NOC environments.

Responsibilities

• Cultivating and providing direct supervision for a group of maintenance engineers.
• Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendors.
• Designing, developing, and maintaining alerts and run books to improve fault detection and operational visibility.
• Evaluating technical skills of the maintenance team to ensure appropriate expertise.
• Determining training needs for solutions and facilitating team training sessions.
• Supporting the resolution of high-severity technical incidents and managing remote assets.

Skills

Team management

Leadership

Communication

Network infrastructure

Education

Bachelor's degree

Job description

Akamai is seeking a Manager of Network Infrastructure to lead a technical, 24x7 operations team responsible for large-scale global network infrastructure. You will supervise maintenance engineers, define operations policies, and drive fault detection improvements across data centers and NOC environments.

The role requires 6+ years of relevant experience, a Bachelor's degree, and strong communication skills.