Global Network Infrastructure Manager

Akamai Technologies, Inc.; Hartford (CT); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

Annual bonus

Equity opportunities (ESPP)

Healthcare

401K saving plan

Paid time off

Job summary

Akamai Technologies, Inc. in Hartford, CT is seeking a Manager of Network Infrastructure to lead a 24x7 operations team responsible for large-scale global platform infrastructure.

You will supervise maintenance engineers, refine incident response, and drive robust runbooks and alerts to improve fault detection. You will coordinate with datacenter staff, internal groups, and external vendors, and foster strong relationships across a remote global team.

Qualifications

• 6+ years of relevant experience and a Bachelor's degree.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Strong relationship-building with teams, providers and partners.
• Familiar with data center portals and NOC environments.
• Strong communication skills.

Responsibilities

• Supervise a group of maintenance engineers.
• Develop and maintain operations policies, processes, and escalations.
• Design and maintain alerts and run books for fault detection.
• Evaluate team technical skills and training needs.
• Coordinate training for solutions and partner with vendors.
• Support high-severity incidents and manage remote assets.

Skills

Team management

Remote teams

Communication

Datacenters

Education

Bachelor's degree

Job description

Akamai Technologies, Inc. in Hartford, CT is seeking a Manager of Network Infrastructure to lead a 24x7 operations team responsible for large-scale global platform infrastructure.

You will supervise maintenance engineers, refine incident response, and drive robust runbooks and alerts to improve fault detection. You will coordinate with datacenter staff, internal groups, and external vendors, and foster strong relationships across a remote global team.