Global Network Infrastructure Manager

Akamai Technologies, Inc.; Montpelier (VT); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

Health benefits

FlexBase program

Job summary

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a 24x7 operations team responsible for maintaining large-scale global network infrastructure.

You will resolve complex engineering issues, manage escalations, and oversee core processes with a focus on reliability and performance. The role requires 6+ years of relevant experience, a Bachelor's degree, and experience in internet infrastructure, including routing and access networks.

Qualifications

• Have 6+ years of relevant experience and a Bachelor's degree.
• Have experience in Internet infrastructure environments, including routing and access networks.
• Have experience managing technical teams,including a remote global team.
• Demonstrate a passion for building productive relationships with teams, providers, and partners.
• Be familiar with data center portals and NOC environments.
• Possess solid communication skills.

Responsibilities

• Cultivating and providing direct supervision for a group of maintenance engineers.
• Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendors
• Designing, developing, and maintaining alerts and run books to improve fault detection and operational visibility
• Evaluating technical skills of the maintenance team to ensure appropriate expertise
• Determining training needs for solutions and facilitating team training sessions
• Supporting the resolution of high-severity technical incidents and managing remote assets

Skills

Team management

Internet infrastructure

Data center portals

NOC environments

Communication skills

Remote/global teams

Education

Bachelor's degree

Job description

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a 24x7 operations team responsible for maintaining large-scale global network infrastructure.

You will resolve complex engineering issues, manage escalations, and oversee core processes with a focus on reliability and performance. The role requires 6+ years of relevant experience, a Bachelor's degree, and experience in internet infrastructure, including routing and access networks.