Global Network Infrastructure Manager - 24x7 Ops Leader

Akamai Technologies, Inc.; Augusta (ME); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

FlexBase program

Job summary

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a 24x7 operations team responsible for planning, building and maintaining large-scale internet infrastructure globally.

The role focuses on supervising maintenance engineers, developing policies, improving fault detection, evaluating skills, and coordinating with datacenters and vendors to ensure reliable performance.

Qualifications

• 6+ years of relevant experience and a Bachelor's degree.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Demonstrated ability to build productive relationships with teams, providers, and partners.
• Familiar with data center portals and NOC environments.
• Solid communication skills.

Responsibilities

• Cultivating and providing direct supervision for a group of maintenance engineers.
• Developing, document, refine and maintain operations policies, processes, procedures, and escalations to internal groups and equipment vendors
• Designing, developing, and maintaining alerts and run books to improve fault detection and operational visibility
• Evaluating technical skills of the maintenance team to ensure appropriate expertise
• Determining training needs for solutions and facilitating team training sessions
• Supporting the resolution of high-severity technical incidents and managing remote assets

Job description

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a 24x7 operations team responsible for planning, building and maintaining large-scale internet infrastructure globally.

The role focuses on supervising maintenance engineers, developing policies, improving fault detection, evaluating skills, and coordinating with datacenters and vendors to ensure reliable performance.