Global Network Infrastructure Manager

Akamai Technologies, Inc.; Cheyenne (WY); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

Health insurance

401K savings plan

PTO / vacation

Employee Stock Purchase Plan (ESPP)

Job summary

Akamai Technologies, Inc. seeks a Manager of Network Infrastructure to lead a 24x7 global operations team responsible for large-scale network infrastructure. You will supervise maintenance engineers, drive incident resolution, and partner with datacenter staff and vendors to ensure reliability and performance.

You will design and implement run books and alerts, assess team skills, and drive training. Ideal candidates have 6+ years in Internet infrastructure and proven remote team leadership.

Qualifications

• 6+ years of relevant experience and a Bachelor's degree.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Strong relationships with teams, providers and partners.
• Familiarity with data center portals and NOC environments.
• Solid communication skills.

Responsibilities

• Cultivating and supervising a group of maintenance engineers.
• Developing, documenting, and maintaining operations policies, processes, and escalations.
• Designing alerts and run books to improve fault detection and visibility.
• Evaluating technical skills of the maintenance team.
• Determining training needs and facilitating sessions.
• Supporting high-severity incidents and managing remote assets.

Skills

Team leadership

Network infrastructure

Routing & access

Vendor management

Communication skills

Education

Bachelor's degree

Job description

Akamai Technologies, Inc. seeks a Manager of Network Infrastructure to lead a 24x7 global operations team responsible for large-scale network infrastructure. You will supervise maintenance engineers, drive incident resolution, and partner with datacenter staff and vendors to ensure reliability and performance.

You will design and implement run books and alerts, assess team skills, and drive training. Ideal candidates have 6+ years in Internet infrastructure and proven remote team leadership.