Remote Global Network Infrastructure Manager

Akamai Technologies, Inc.; Boise (ID); On-site; USD 109,000 - 195,000; Full time

Benefits offered by this job

Healthcare

401K

PTO

Parental leave

Employee assistance program

Annual bonus

Equity awards

ESPP

Job summary

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a technical 24x7 operations team responsible for large-scale network infrastructure globally.

You will resolve complex engineering issues, manage escalations, and maintain core processes while partnering with datacenter staff and internal/external stakeholders. Ideal candidates have 6+ years in Internet infrastructure, experience managing remote/global teams, and strong communication skills.

Qualifications

• 6+ years of relevant experience and a Bachelor's degree.
• Experience in Internet infrastructure environments, including routing and access networks.
• Experience managing technical teams, including a remote global team.
• Familiar with data center portals and NOC environments.
• Strong communication skills.

Responsibilities

• Cultivate and supervise maintenance engineers.
• Develop and maintain operations policies, processes, and escalations with internal groups and vendors.
• Design and maintain alerts and run books for fault detection and visibility.
• Evaluate technical skills and training needs for the maintenance team.
• Support resolution of high-severity incidents and manage remote assets.

Skills

6+ years experience

Routing & Access Networks

Team Management

Communication skills

Education

Bachelor's degree

Job description

Akamai Technologies, Inc. is seeking a Manager of Network Infrastructure to lead a technical 24x7 operations team responsible for large-scale network infrastructure globally.

You will resolve complex engineering issues, manage escalations, and maintain core processes while partnering with datacenter staff and internal/external stakeholders. Ideal candidates have 6+ years in Internet infrastructure, experience managing remote/global teams, and strong communication skills.