Global Life Sciences CRM Delivery Leader

Deloitte France; Houston (TX); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte France seeks a Life Sciences CRM Global Delivery Lead Senior Manager to oversee global CRM delivery across multiple Salesforce transformations for biopharma and medtech clients. You will shape strategy, manage requirements, and lead cross-functional teams across regions.

You will drive business development, craft proposals, and mentor practitioners while ensuring compliance and data privacy in regulated environments. Travel ~50% is expected.

Qualifications

• 10+ years in consulting or industry delivering CRM/engagement platforms for life sciences.
• 7+ years delivering go-to-market strategy operations in Life Sciences.
• 5+ years in global delivery governance across time zones.
• Bachelor's degree or 4 extra years of experience in lieu of degree.
• Ability to travel ~50% and support diverse client sites.
• Limited immigration sponsorship may be available.

Responsibilities

• Lead global delivery with CRM platform expertise across Salesforce transformations.
• Shape business strategy, capture requirements, and design processes.
• Guide cross-functional teams through delivery and user adoption.
• Develop practitioners and drive compliance, data privacy, and regulated controls.

Skills

CRM delivery leadership

Global delivery governance

Life sciences CRM

Education

Bachelor's degree (BA/BS)

Tools

Salesforce

OpenData

Reltio

Snowflake

Tableau

Job description

Deloitte France seeks a Life Sciences CRM Global Delivery Lead Senior Manager to oversee global CRM delivery across multiple Salesforce transformations for biopharma and medtech clients. You will shape strategy, manage requirements, and lead cross-functional teams across regions.

You will drive business development, craft proposals, and mentor practitioners while ensuring compliance and data privacy in regulated environments. Travel ~50% is expected.