Senior Global Lead, Life Sciences CRM Delivery

Deloitte France; Dallas (TX); On-site; USD 163,000 - 322,000; Full time

Job summary

Deloitte France seeks a Life Sciences CRM Global Delivery Lead Senior Manager to steer global delivery of CRM transformations across biopharma and medtech. You'll lead cross-functional teams, shape strategy, manage requirements, and ensure compliant, privacy-conscious delivery across Salesforce projects.

Ideal candidates have 10+ years in CRM, 7+ years GTM ops, 5+ years governance, and are willing to travel ~50%. A Bachelor's degree or equivalent is required.

Qualifications

• 10+ years in consulting or industry delivering CRM/engagement platforms for life sciences.
• 7+ years delivering go to market strategy operations in Life Sciences.
• 5+ years in global delivery governance across time zones.
• Bachelor's degree or 4 additional years of professional experience.
• Ability to travel 50% on average.
• Limited immigration sponsorship may be available.

Responsibilities

• Lead global delivery management with CRM platform expertise.
• Ensure end-to-end execution of CRM transformations for biopharma and medtech.
• Shape business strategy, lead requirements and process design.
• Guide cross-functional teams through delivery and adoption.
• Drive business development, craft proposals, and develop practitioners.
• Promote leading practices in compliance, data privacy, and regulated controls.

Skills

CRM delivery governance

Global delivery management

Stakeholder management

Travel up to 50%

Education

Bachelor's degree or 4 additional years of professional experience

Tools

Salesforce

Jira

Tableau/CRM Analytics

Snowflake

Reltio

MDM

Job description

Deloitte France seeks a Life Sciences CRM Global Delivery Lead Senior Manager to steer global delivery of CRM transformations across biopharma and medtech. You'll lead cross-functional teams, shape strategy, manage requirements, and ensure compliant, privacy-conscious delivery across Salesforce projects.

Ideal candidates have 10+ years in CRM, 7+ years GTM ops, 5+ years governance, and are willing to travel ~50%. A Bachelor's degree or equivalent is required.