Global Lease Administration Specialist (Remote)

Colliers International; Alton (IL); Remote; USD 52,000 - 75,000; Full time

Job summary

Colliers International is seeking a Lease Administrator to manage lease administration for small to midsized accounts and global portfolios. You will serve as the primary contact for clients and internal stakeholders, ensuring accurate contract data and timely reporting while coordinating a global team.

The role emphasizes remote work, strong time-management, and collaboration across cross-functional teams to maintain service quality and client satisfaction.

Qualifications

• Associates or Bachelors degree in business, accounting, real estate, or similar field preferred.
• 3+ years of relevant experience in commercial real estate lease administration and/or accounting/property management.
• Experience with lease database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or similar.
• Experience handling multi-line global accounts with 1,000+ leases.
• Proficient with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.).
• Effective independent worker, preferably remote, with strong time management.
• Provides professional customer service to internal and external parties.

Responsibilities

• Manage lease administration functions, client/vendor relationships, and reporting schedules.
• Support small to midsized accounts or global account management structures.
• Serve as main contact for clients and internal stakeholders on lease matters.
• Understand client business objectives and portfolio strategy.
• Maintain client contract data in WorkTrac; ensure accuracy of charges.
• Produce portfolio updates, key metrics, and performance reports.
• Drive client satisfaction and net promoter score; mitigate risks.
• Oversee global team delivering services per contract and process.
• Coordinate database management tasks across global team.
• Establish weekly calls and internal communications cadence.
• Handle rental obligations abstraction and input per client standards.
• Provide final QC for abstraction and ensure pass-through expenses billed correctly.
• Reconcile balances and resolve disputes with landlords/clients.
• Assist with rent, CAM, operating expenses, tax and insurance payments review.
• Review and validate CPI adjustments in contracts.
• Maintain data integrity of Tenant and Lease records in database.
• Maintain record of exceptions and resolve them.
• Assist transition manager with new account onboarding.
• Maintain account processes and playbooks with Director oversight.

Tools

Visual Lease

APEX

ProLease

CoStar

WorkTrac

Lucernex

Planon

Manhattan

Job description

Colliers International is seeking a Lease Administrator to manage lease administration for small to midsized accounts and global portfolios. You will serve as the primary contact for clients and internal stakeholders, ensuring accurate contract data and timely reporting while coordinating a global team.

The role emphasizes remote work, strong time-management, and collaboration across cross-functional teams to maintain service quality and client satisfaction.