Global Key Accounts Leader - Revenue Growth

SmartRecruiters, Inc.; Milpitas (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Family leave

Tuition reimbursement program

Job summary

SGS, a global leader in inspection, verification, testing and certification services, is seeking a Global Accounts Manager in the United States. You will drive revenue growth and strengthen strategic relationships within assigned accounts, coordinating across SGS regions and business lines to ensure top-tier service delivery.

The role requires 5+ years in account management, strong negotiation skills, and experience with Salesforce. Travel up to 30–50% is expected.

Qualifications

• Bachelor's degree or equivalent in Analytical Sciences, Engineering or Business relevant education.
• Minimum 5 years in account management or customer service with a proven track record.
• Minimum 3 years in TIC industry for relevant unit; global/international exposure preferred.
• Experience in international/multi-cultural environments.

Responsibilities

• Develop and execute global account strategies aligned with SGS objectives.
• Serve as primary client contact, coordinating communication and service delivery across SGS lines and affiliates.
• Drive revenue growth by expanding relationships with key decision-makers and identifying new opportunities.
• Manage global agreements, contracts, and commercial relationships with assigned accounts.
• Monitor account KPIs, SLAs, financial targets, and customer satisfaction metrics.
• Lead regular business reviews and development meetings; present performance updates.
• Ensure timely delivery of reports, invoices, and communications; monitor revenue trends.
• Resolve service delivery issues and manage claims to maintain strong client relationships.
• Track market trends, regulatory developments, and competitor activity.

Skills

Account management

Negotiation

Relationship building

Leadership

Communication

Salesforce

Microsoft Office

Independent work

Education

Bachelor's degree in Analytic Sciences/Engineering/Business

Tools

Salesforce

Microsoft Office

Job description

SGS, a global leader in inspection, verification, testing and certification services, is seeking a Global Accounts Manager in the United States. You will drive revenue growth and strengthen strategic relationships within assigned accounts, coordinating across SGS regions and business lines to ensure top-tier service delivery.

The role requires 5+ years in account management, strong negotiation skills, and experience with Salesforce. Travel up to 30–50% is expected.