Global Key Account Executive, Revenue Growth

SGS North America Inc.

Milpitas (CA)

On-site

USD 100,000 - 140,000

Full time

11 days ago

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Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

SGS North America Inc. is seeking a seasoned Global Account Manager to drive revenue and strengthen strategic relationships across assigned accounts.

You will coordinate cross-regional activities and ensure high levels of customer satisfaction and service delivery. The role requires a Bachelor's degree and at least 5 years in account management, plus 3 years in the TIC industry, with experience in international environments.

Qualifications

Bachelor’s degree in Analytical Sciences, Engineering, or Business.
Minimum 5 years in account management or customer services with a successful track record.
Minimum 3 years in the TIC industry for the relevant business unit.
Experience in international / multi-cultural environments.

Responsibilities

Develop and execute global account strategies aligned with SGS objectives.
Serve as primary client contact across SGS lines and affiliates.
Drive revenue growth by expanding relationships with key decision-makers.
Manage global agreements and commercial relationships with assigned accounts.
Monitor account performance against KPIs, SLAs, financial targets, and customer satisfaction.
Lead regular business reviews and development meetings.
Ensure timely delivery of reports, invoices, and communications; monitor revenue trends and DSO.
Resolve service delivery issues to maintain strong client relationships.
Travel up to 30-50% of time; some travel may be international.