Senior Global Accounts Executive – Retail Solutions

SGS; Milpitas (CA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Tuition reimbursement program

Job summary

SGS, based in Milpitas, California, seeks an Account Manager responsible for driving revenue growth and strengthening client relationships. In this role, you will develop global account strategies and serve as the primary client contact, ensuring high levels of customer satisfaction.

The ideal candidate will have a Bachelor's degree in a relevant field and at least 5 years of experience in account management, particularly in the TIC industry. Additional benefits include health insurance and a 401(k) with a company match.

Qualifications

• 5+ years of experience in account management or customer services.
• 3+ years of experience in the TIC industry.
• Experience in international or multi-cultural environments.

Responsibilities

• Develop and execute global account strategies.
• Serve as primary client contact for SGS services.
• Drive revenue growth and expand client relationships.
• Manage contracts and agreements with clients.
• Monitor account performance against KPIs and customer satisfaction.
• Resolve service delivery issues and maintain relationships.
• Promote SGS brand and compliance with policies.

Skills

Account management

Negotiation

Leadership

Communication

Problem solving

Organizational skills

Microsoft Suite

Salesforce

Education

Bachelor's degree in Analytical Sciences, Engineering, or Business

Job description

SGS, based in Milpitas, California, seeks an Account Manager responsible for driving revenue growth and strengthening client relationships. In this role, you will develop global account strategies and serve as the primary client contact, ensuring high levels of customer satisfaction.

The ideal candidate will have a Bachelor's degree in a relevant field and at least 5 years of experience in account management, particularly in the TIC industry. Additional benefits include health insurance and a 401(k) with a company match.