Global Key Account Operations Lead – Semiconductors

Pfeiffer Vacuum+Fab Solutions; San Jose (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Pfeiffer Vacuum+Fab Solutions in San Jose, CA, is seeking a Key Account Operations Manager who will support the sales operations of Key Account activity in the Semiconductor Key Accounts Team.

The ideal candidate will have strong organizational, analytical, and interpersonal skills with a background in the Semiconductor industry. Responsibilities include analyzing delivery performance data, coordinating with internal teams, and maintaining relationships with key customers, ensuring compliance with industry directives.

Qualifications

• Minimum of two to three years of experience in the Semiconductor industry, preferably with OEMs.
• Existing customer network with key Semiconductor OEMs is preferred.
• Good understanding of vacuum technology is a plus.

Responsibilities

• Support the sales operations of Key Account activity.
• Collect and analyze data relevant to delivery performance.
• Work with the Customer Success team to ensure maximum delivery performance.
• Organize monthly OTD scorecard review meetings with internal stakeholders.
• Prepare material for Supplier Performance Scorecard.

Skills

Interpersonal skills

Analytical skills

Problem-solving skills

Organizational skills

Communication skills

Customer-centric mindset

Attention to detail

Education

Bachelor's degree

Tools

Microsoft Office Suite

Microsoft Excel

Job description

Pfeiffer Vacuum+Fab Solutions in San Jose, CA, is seeking a Key Account Operations Manager who will support the sales operations of Key Account activity in the Semiconductor Key Accounts Team.

The ideal candidate will have strong organizational, analytical, and interpersonal skills with a background in the Semiconductor industry. Responsibilities include analyzing delivery performance data, coordinating with internal teams, and maintaining relationships with key customers, ensuring compliance with industry directives.