Global Key Account Leader – Strategic Enterprise Growth

Bertelsmann-Jobs; Minor Lane Heights (KY); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life insurance

Disability pay

401(k) match

Paid time off

Flexible spending accounts

Tuition reimbursement

Employee assistance program

Job summary

Arvato is seeking a Senior Global Key Account Manager to nurture our high-end clientele and ensure all business processes across multiple lines meet established service levels. You will oversee day-to-day operations, support the team for execution, and participate in special projects with clients and internal teams.

Your role includes leading a local team of 9–12, driving global coordination, and managing P&L while ensuring timely client reporting and invoicing.

Qualifications

• Bachelor’s degree or higher required.
• 5+ years managerial experience within account or service delivery teams.
• 5+ years experience in Warehousing, Distribution or 3PL environment.
• 5+ years managing teams.
• Open to travel globally (20%)

Responsibilities

• Identify emerging issues and drive solutions to resolution.
• Monitor service levels across all business lines and ensure compliance.
• Coordinate new projects or change requests.
• Lead cross-functional coordination with global teams for service delivery.
• Manage invoicing and client reporting, with support from reporting contacts.
• Oversee P&L of the business, including budgeting and forecasting.
• Lead a local team of 9–12 personnel.

Skills

Leadership

Account management

Cross-functional collaboration

P&L management

Budgeting

Global coordination

Education

Bachelor’s degree or higher

Job description

Arvato is seeking a Senior Global Key Account Manager to nurture our high-end clientele and ensure all business processes across multiple lines meet established service levels. You will oversee day-to-day operations, support the team for execution, and participate in special projects with clients and internal teams.

Your role includes leading a local team of 9–12, driving global coordination, and managing P&L while ensuring timely client reporting and invoicing.