Hybrid Key Account Manager - Consumer Products Growth

SGS; Fairfield (NJ); Hybrid; USD 56,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Online training courses

Tuition reimbursement program

Paid time off

Family leave

Job summary

SGS in New Jersey is seeking a results-driven account manager to drive growth for consumer product clients. You will manage accounts, coordinate projects, and promote SGS testing, inspection, and certification services to existing and new clients in a hybrid work setting.

This role requires at least two years in client service or inside sales in a multinational, a university degree, strong English skills, and the ability to work with cross-cultural teams.

Qualifications

• University graduate or equivalent background, preferred in science, engineering or business fields.
• 2+ years of client service or inside sales experience in a multinational organization.
• Strong written and spoken English skills; other languages are an advantage.

Responsibilities

• Maintain and develop business relationships with existing and potential clients.
• Drive targeted revenue growth within a portfolio of established accounts through strategic selling initiatives.
• Expand existing client portfolio by identifying new business opportunities.
• Drive market research for assigned new product categories and new client outreach.
• Support market research for industry trends and industry association activities.
• Manage projects from internal and external clients for domestic and global executions.
• Issue proposals and negotiate fees, terms and conditions as necessary.
• Facilitate collection of required client documentation to enable efficient execution by operation and lab teams.
• Serve as the primary point of contact for order concerns and requirements, aligning with operation and lab teams.
• Escalate and resolve client order issues in alignment with client requirements.
• Provide sales reports and other reports timely as required by management.
• Other duties assigned as necessary.

Skills

Client service

Inside sales

English communication

Cross-cultural communication

Team player

Organizational skills

Analytical and problem-solving Ab

Self-management

Education

University degree or equivalent (science, engineering or business preferred)

Tools

Microsoft Office

LinkedIn

Job description

SGS in New Jersey is seeking a results-driven account manager to drive growth for consumer product clients. You will manage accounts, coordinate projects, and promote SGS testing, inspection, and certification services to existing and new clients in a hybrid work setting.

This role requires at least two years in client service or inside sales in a multinational, a university degree, strong English skills, and the ability to work with cross-cultural teams.