Strategic Global Key Account Manager - Textiles

SGS; Oregon (WI); On-site; USD 89,000 - 119,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Job summary

SGS is seeking an Onsite Account Manager to drive revenue growth within assigned global accounts in accordance with SGS global initiatives. You will act as the main client contact and coordinate orders across SGS offices and affiliates.

You will develop global account strategies, maximize revenue, attend client meetings, monitor performance against KPIs and service levels, and ensure timely invoicing and contract compliance.

Qualifications

• Bachelor’s degree or equivalent is required.
• Educational background in Analytical Sciences, Engineering or Business relevant education is preferred.
• 5 years of experience in account management or related roles with a successful track record.

Responsibilities

• Develop a global account strategy and translate it into action plans.
• Be the main client contact and coordinate orders across SGS affiliates and offices.
• Maximize revenue by networking with decision-makers within accounts.
• Attend client meetings for marketing, business development and performance reviews.
• Monitor communications, invoices and reports to ensure compliance with account requirements.
• Plan and coordinate activities to achieve goals within deadlines.
• Establish and monitor KPIs, SLAs and financial targets.
• Manage claims and ensure timely resolution of service issues.
• Collaborate with international teams to share best practices.

Skills

Account management

Customer service

Multi-cultural experience

Project coordination

Education

Bachelor’s degree or equivalent

Educational background in Analytical Sciences, Engineering or Business relevant education

Job description

SGS is seeking an Onsite Account Manager to drive revenue growth within assigned global accounts in accordance with SGS global initiatives. You will act as the main client contact and coordinate orders across SGS offices and affiliates.

You will develop global account strategies, maximize revenue, attend client meetings, monitor performance against KPIs and service levels, and ensure timely invoicing and contract compliance.