Global Key Account Director – Photonics & Semiconductors

ams OSRAM; Cupertino (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

ams OSRAM is seeking a Global Key Account Manager to drive strategic engagement and revenue growth with key accounts worldwide. You will own the global relationship, align solutions to customer needs, and lead cross-functional teams to deliver value across regions.

You will build long-term partnerships, manage complex negotiations, and forecast performance while ensuring exceptional service levels. Fluency in English is required; additional languages are a plus in a global environment.

Qualifications

• Bachelor’s or Master’s degree in Engineering, Business, or related field.
• 8+ years of sales or business development experience, with at least 5 years in key account management at a global or strategic level.
• Proven track record managing complex multinational customer engagements in the semiconductor, photonics, electronics, or automotive industry.
• Strong technical and commercial acumen with ability to translate technology into customer value.
• Excellent negotiation, communication, and presentation skills at executive level.
• Strong leadership and collaboration skills; able to influence across a matrixed organization.
• Experience with long‑term contracts, supply chain dynamics, and global customer support.
• Fluent in English; other languages (e.g., German, Mandarin) are a plus.

Responsibilities

• Account Ownership: Lead and manage the global relationship with designated key account(s), acting as the central interface between the customer and ams OSRAM.
• Strategic Planning: Develop and execute a global account strategy, including business development, revenue growth, and profitability targets.
• Sales Execution: Drive design-wins, project pipeline development, and commercial negotiations across product lines and regions.
• Collaboration: Coordinate cross-functional teams (R&D, product management, operations, quality, legal, finance) to deliver on customer requirements and ensure seamless execution.
• Forecasting & Reporting: Own global forecast accuracy, account reporting, and executive-level communication internally and externally.
• Market & Technology Insight: Provide deep understanding of customer needs, market trends, and competitor activities to shape ams OSRAM’s product and technology roadmap.
• Customer Advocacy: Ensure best-in-class service levels and act as the voice of the customer within ams OSRAM.
• Governance: Manage account contracts, pricing, and long-term supply agreements in alignment with corporate policies.

Skills

Global account management

Sales leadership

Strategic planning

Negotiation

Executive communication

Education

Bachelor’s or Master’s degree in Engineering, Business, or related field

Job description

ams OSRAM is seeking a Global Key Account Manager to drive strategic engagement and revenue growth with key accounts worldwide. You will own the global relationship, align solutions to customer needs, and lead cross-functional teams to deliver value across regions.

You will build long-term partnerships, manage complex negotiations, and forecast performance while ensuring exceptional service levels. Fluency in English is required; additional languages are a plus in a global environment.