Global IT Support Technician – Remote-friendly with Growth & Mobility

HR PATH; Dallas (TX); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Telecommuting options

Annual raise on anniversary

Training programs

International mobility

Job summary

HR Path is a global HR solutions provider actively supporting clients across the United States, Europe and Asia-Pacific. The IT Support Technician role focuses on ensuring operational readiness of user environments and providing top-notch end-user support.

You will onboard/offboard devices, manage provisioning, and document procedures while collaborating with a diverse, international team. Occasional travel is required.

Qualifications

• Experience in a similar IT support role.
• Familiar with macOS environments.
• Strong analytical and problem-solving skills.
• Able to work in an international team and travel occasionally.

Responsibilities

• Provide end-user IT support and incident resolution.
• Onboard/offboard users and manage device provisioning.
• Maintain and document system configurations and procedures.
• Support cross-site users in USA and international locations.
• Assist with training and knowledge base creation.

Skills

Customer service

Team collaboration

Communication skills

Autonomy

Tools

Microsoft 365

Active Directory

Intune

Entra

Job description

HR Path is a global HR solutions provider actively supporting clients across the United States, Europe and Asia-Pacific. The IT Support Technician role focuses on ensuring operational readiness of user environments and providing top-notch end-user support.

You will onboard/offboard devices, manage provisioning, and document procedures while collaborating with a diverse, international team. Occasional travel is required.