Remote IT Access & Onboarding Administrator

Jobgether; United States; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible Benefits Budget

Performance Bonuses

Remote-First Environment

Meaningful Business Impact

Professional Development

Collaborative Culture

Job summary

Jobgether is seeking an IT Support Specialist to manage access requests, support onboarding/offboarding, and handle hardware provisioning for a global remote team. You will maintain IT asset records, track SaaS expenses, and support staff with account access and device configuration.

We value proactive problem solving, strong communication, and the ability to document solutions. This remote role offers a flexible benefits budget, performance bonuses, and a collaborative, autonomous work

Qualifications

• 6+ months of IT Support, Helpdesk, or related internship/experience.
• Proficient with Google Workspace and collaboration tools.
• Basic knowledge of access management concepts (roles, 2FA, password managers).
• Basic troubleshooting for macOS, Windows, and peripherals.
• Experience using AI-powered tools to boost productivity.

Responsibilities

• Manage access requests via IT Service Desk, validate, approve, grant, modify, and revoke permissions; maintain service records.
• Coordinate onboarding/offboarding with managers and HR; manage account permissions and equipment disposition.
• Handle equipment purchases and reimbursements; configure devices per IT standards.
• Audit IT asset records (phones, streaming devices, TVs, consoles) regularly.
• Track SaaS expenses; collect invoices and prep data for Finance.

Skills

Analytical thinking

Customer-oriented mindset

Communication (written and verbal)

Time management

Problem solving

Tools

Google Workspace

Job description

Jobgether is seeking an IT Support Specialist to manage access requests, support onboarding/offboarding, and handle hardware provisioning for a global remote team. You will maintain IT asset records, track SaaS expenses, and support staff with account access and device configuration.

We value proactive problem solving, strong communication, and the ability to document solutions. This remote role offers a flexible benefits budget, performance bonuses, and a collaborative, autonomous work