Global IT Operations Manager — Lead & Build Infra

Socket.dev; Tracy (CA); On-site; USD 117,000 - 160,000; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Job summary

Amazon’s OpsTech IT is seeking a seasoned IT Operations Manager to lead a team of IT professionals supporting our Operations network. You will hire, train, and develop staff across facilities, ensuring uptime of Windows, Linux, and Android devices and infrastructure.

You will drive safety programs, OSHA compliance, partner with operations leaders, supervise day-to-day technical support, and manage SLAs. The role requires travel up to 30% and offers competitive benefits.

Qualifications

• Experience leading IT operations across multiple locations.
• Strong knowledge of Linux/Unix system administration.
• Bachelor’s degree or equivalent professional/military experience.
• Ability to operate in a fast-paced Amazon environment.

Responsibilities

• Hire, train, and develop a team of IT professionals.
• Support safety programs and OSHA compliance for a safe work environment.
• Interact with management to improve IT solutions for operations.
• Lead infrastructure builds in new facilities.
• Plan and supervise day-to-day technical support activities.
• Measure and monitor SLA attainment and performance.
• Travel up to 30%.

Skills

Team leadership

IT operations management

Linux/Unix administration

Education

Bachelor's degree or equivalent experience

Tools

System management tools

Job description

Amazon’s OpsTech IT is seeking a seasoned IT Operations Manager to lead a team of IT professionals supporting our Operations network. You will hire, train, and develop staff across facilities, ensuring uptime of Windows, Linux, and Android devices and infrastructure.

You will drive safety programs, OSHA compliance, partner with operations leaders, supervise day-to-day technical support, and manage SLAs. The role requires travel up to 30% and offers competitive benefits.