Global Ops IT Manager — Infrastructure & Team Lead

Amazon; Tracy (CA); On-site; USD 117,000 - 160,000; Full time

Benefits offered by this job

Sign-on payments

RSUs (restricted stock)

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a leader for Operations Technology IT, based in Tracy, CA, to guide a team supporting critical IT infrastructure for Amazon Operations. You will oversee technical professionals across facilities, ensuring reliable systems and rapid issue resolution, with a focus on safety and efficiency.

You will travel up to 30% to support new facilities, coordinate with partners, and drive continuous improvement in IT solutions while maintaining strong stakeholder relationships.

Qualifications

• 5+ years of leading a team of technical professionals across multiple locations.
• 2+ years of leading technology teams as an IT operations manager.
• Bachelor’s degree, or 4+ years of professional or military experience.
• Knowledge of Linux or Unix systems administration.

Responsibilities

• Hire, train, and develop a team of IT professionals.
• Interact with management to provide technical assistance for IT solutions.
• Lead infrastructure builds in new facilities and supervise day-to-day support activities.
• Plan and organize activities to meet SLA targets and improve operations.

Skills

Team leadership

IT operations

Linux/Unix

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking a leader for Operations Technology IT, based in Tracy, CA, to guide a team supporting critical IT infrastructure for Amazon Operations. You will oversee technical professionals across facilities, ensuring reliable systems and rapid issue resolution, with a focus on safety and efficiency.

You will travel up to 30% to support new facilities, coordinate with partners, and drive continuous improvement in IT solutions while maintaining strong stakeholder relationships.