Global IP NOC Engineer - 24x7 Network Support

Transaction Network Services (TNS); Florida; On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical and dental coverage

Life insurance

Paid holidays and vacations

401K plan with company match

Job summary

Transaction Network Services (TNS) invites talented engineers to join the Financial Markets Global IP Desk in Florida. You will support global TCP/IP, VPN, and MPLS networks, troubleshoot routing issues, and coordinate with Cisco and Juniper TAC to restore services quickly.

You’ll be part of a 24x7 IP Desk on a rotating schedule, providing high-quality customer service and escalation support while maintaining incident management and change processes in a financial markets environment.

Qualifications

• TCP/IP, VPN, MPLS and routing knowledge (OSPF, BGP, EIGRP, RIP, IS-IS).
• Hands-on configuration of Cisco, Arista and Juniper routers and switches.
• ITIL Certification is preferred.
• Experience with Microsoft Office, communications software, and Visio.

Responsibilities

• Provide support of global large-scale TCP/IP, VPN and MPLS networks including OSPF, BGP, EIGRP, RIP, IS-IS.
• Hands-on configuration and troubleshooting of Cisco, Arista and Juniper routers and switches.
• Vendor management with Cisco and Juniper TAC.
• Second-level network and protocol troubleshooting and debugging.
• Coordinate and support network maintenance and change management activities.
• Provide on-call escalation support on a rotating schedule.
• Ensure incident management with minimal service impact.

Skills

TCP/IP VPN MPLS routing knowledge

OSPF BGP EIGRP RIP IS-IS

Hands-on Cisco Arista Juniper config

ITIL Certification

Microsoft Office Visio

Excellent communication

Time management

Customer interaction experience

Self-starter

Team player

Financial Markets domain knowledge

Change Management processes

Education

Computer Science / applicable degree or equivalent

Tools

Cisco

Arista

Juniper

Job description

Transaction Network Services (TNS) invites talented engineers to join the Financial Markets Global IP Desk in Florida. You will support global TCP/IP, VPN, and MPLS networks, troubleshoot routing issues, and coordinate with Cisco and Juniper TAC to restore services quickly.

You’ll be part of a 24x7 IP Desk on a rotating schedule, providing high-quality customer service and escalation support while maintaining incident management and change processes in a financial markets environment.