Global IP NOC Engineer 24/7 Finance Networking

Transaction Network Services (TNS); Nebraska; On-site; USD 70,000 - 110,000; Full time

Job summary

Transaction Network Services (TNS) seeks a skilled Network Support Engineer to maintain large TCP/IP, VPN, and MPLS networks. You will troubleshoot Cisco/Arista/Juniper devices, raise incidents, and triage runbooks while coordinating with TAC and engineering for rapid resolution.

You’ll join a global team delivering 24x7 IP Desk coverage, contributing to service reliability in the Financial Markets infrastructure. Strong communication and customer focus are essential.

Qualifications

• Bachelor's degree in Computer Science or related field, or equivalent experience.
• 3–5 years in network operations and troubleshooting.
• Strong knowledge of TCP/IP, VPN, MPLS, and routing protocols.
• Experience with Cisco, Arista, and Juniper devices.
• ITIL certification preferred.
• Financial markets or NOC environment experience.

Responsibilities

• Provide on-site or remote support for large-scale TCP/IP, VPN, and MPLS networks.
• Troubleshoot Cisco, Arista, and Juniper routers and switches.
• Coordinate with Cisco and Juniper TAC for escalations.
• Raise and triage incident tickets in the ticketing system.
• Work rotating 24x7 IP Desk coverage as part of a global team.
• Escalate issues to engineering and vendor help desks as needed.
• Ensure incidents are resolved with minimal service impact.

Skills

TCP/IP

VPN

MPLS

OSPF

BGP

EIGRP

RIP

Cisco devices

Arista devices

Juniper devices

NOC coordination

ITIL

Education

Computer Science or related degree

Tools

Microsoft Office

Visio

Job description

Transaction Network Services (TNS) seeks a skilled Network Support Engineer to maintain large TCP/IP, VPN, and MPLS networks. You will troubleshoot Cisco/Arista/Juniper devices, raise incidents, and triage runbooks while coordinating with TAC and engineering for rapid resolution.

You’ll join a global team delivering 24x7 IP Desk coverage, contributing to service reliability in the Financial Markets infrastructure. Strong communication and customer focus are essential.