Global Head of Life Sciences AI & Delivery Innovation

Leadout Capital; Virginia; On-site; USD 250,000 - 350,000; Full time

Job summary

Salesforce is seeking a Senior Director, Technology and AI Innovation – Life Sciences to define and accelerate the AI-enabled delivery strategy for its global Life Sciences Professional Services.

The executive will bridge Professional Services, Customer Success, Product Management, Engineering, and Global Delivery to ensure customer implementation experience informs product evolution, AI innovation, and scalable delivery accelerators across 50+ deployments.

Qualifications

• 15+ years of leadership in professional services or tech.
• Deep Life Sciences industry knowledge.
• Proven experience translating customer needs into product strategy.
• Ability to lead global cross-functional teams.
• Executive communication and strategic thinking.

Responsibilities

• Define AI-enabled delivery strategy for Life Sciences.
• Lead global cross-functional teams and partner with Product, Engineering, and Customer Success.
• Translate delivery feedback into product enhancements.
• Drive governance and measurement of adoption and value.
• Foster innovation and reusable assets.

Skills

Executive leadership

AI strategy

Life Sciences domain

Cross-functional collaboration

Stakeholder management

Tools

Salesforce

Job description

Salesforce is seeking a Senior Director, Technology and AI Innovation – Life Sciences to define and accelerate the AI-enabled delivery strategy for its global Life Sciences Professional Services.

The executive will bridge Professional Services, Customer Success, Product Management, Engineering, and Global Delivery to ensure customer implementation experience informs product evolution, AI innovation, and scalable delivery accelerators across 50+ deployments.