Life Sciences AI Innovation Leader

Salesforce, Inc.

Atlanta (GA)

On-site

USD 191,000 - 321,000

Full time

4 days ago

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Job summary

Salesforce is seeking a Senior Director, Technology and AI Innovation - Life Sciences to define and accelerate the AI-enabled delivery strategy for its global Life Sciences Professional Services business.

This executive bridges Professional Services, Customer Success, Product Management, Engineering, and Global Delivery to ensure customer implementations influence product evolution and AI delivery accelerators.

Qualifications

15+ years of leadership experience in Professional Services, enterprise software, digital transformation, Life Sciences consulting, or technology organizations.
Deep understanding of Life Sciences industry, enterprise implementation programs, and customer transformation initiatives.
Proven experience partnering across Product Management, Engineering, Professional Services, Customer Success, and executive stakeholders.
Demonstrated success translating customer needs into product strategy, technology investments, reusable assets, or delivery innovation.
Experience leading global, cross-functional organizations and influencing without direct authority.
Strong executive communication, strategic thinking, and stakeholder management skills.

Responsibilities

Define and prioritize Life Sciences-specific AI delivery capabilities and asset strategy.
Lead a global team to accelerate AI adoption and delivery excellence.
Partner with Product, Engineering, and Customer Success to shape product strategy from delivery feedback.
Drive governance and measurement of adoption, impact, and value realization.
Foster innovation, AI-first thinking, and scalable delivery patterns across the portfolio.