AI Innovation Leader - Life Sciences Acceleration Hub

Salesforce, Inc.

Washington (District of Columbia)

On-site

USD 191,000 - 321,000

Full time

4 days ago
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Job summary

Salesforce is seeking a Senior Director of Technology and AI Innovation for Life Sciences to define and accelerate AI-enabled delivery across global Life Sciences engagements. You will bridge Professional Services, Customer Success, Product Management, and Engineering to shape delivery strategy and product evolution.

The role leads a global team of ~20 professionals, driving innovation, governance, and measurable customer outcomes while aligning industry priorities with delivery methodologies

Qualifications

  • 15+ years of leadership experience in professional services, enterprise software, Life Sciences consulting, or technology organizations.
  • Deep understanding of Life Sciences industry, enterprise implementation programs, and customer transformation initiatives.
  • Proven experience partnering across Product Management, Engineering, Professional Services, Customer Success, and executive stakeholders.
  • Experience leading global, cross-functional organizations and influencing without direct authority.
  • Strong executive communication, strategic thinking, and stakeholder management skills.

Responsibilities

  • Develop a comprehensive view of delivery trends, challenges, and opportunities across Salesforce's Life Sciences portfolio.
  • Define the roadmap for Life Sciences-specific agentic delivery capabilities to improve quality and outcomes.
  • Serve as the primary liaison between Global Professional Services, Customer Success, and Product Management for Life Sciences.
  • Partner with cross-functional teams to translate delivery feedback into product enhancements and roadmaps.
  • Lead and develop a high-performing global team focused on industry innovation, architecture, and delivery excellence.

Skills

Leadership
Executive communication
Cross-functional collaboration
AI Delivery
Life Sciences knowledge

Job description

Salesforce is seeking a Senior Director of Technology and AI Innovation for Life Sciences to define and accelerate AI-enabled delivery across global Life Sciences engagements. You will bridge Professional Services, Customer Success, Product Management, and Engineering to shape delivery strategy and product evolution.

The role leads a global team of ~20 professionals, driving innovation, governance, and measurable customer outcomes while aligning industry priorities with delivery methodologies

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