Global Head of Client Success & Growth

Dnb; Florham Park (NJ); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave

Education assistance

Volunteer days

401k with company matching

Health insurance

Job summary

Dun & Bradstreet is seeking a senior Client Success leader in the United States (NJ/Florham Park area) to retain existing business and drive growth through post-sale client engagements. You will manage multi-million dollar portfolios across high-touch accounts, align product capabilities with client goals, and champion operational excellence.

You will leverage data to optimize team performance, develop strategic account plans, and mentor a growing Client Success organization.

Qualifications

• Experience in post-sale client management with enterprise accounts.
• Strong leadership and cross-functional collaboration skills.
• Ability to translate business goals into product value and outcomes.

Responsibilities

• Lead client success teams to achieve satisfaction and renewal targets.
• Build high-performing teams through hiring, goal setting, and performance management.
• Serve as trusted advisor to clients, driving ROI with our platform.
• Collaborate with Product, Sales, Support and Ops to deliver measurable outcomes.

Skills

Client relationship management

Leadership

Communication skills

Presentation skills

Education

Bachelor's degree

Master's preferred

Tools

MS Excel

MS Word

MS PowerPoint

CRM software

Job description

Dun & Bradstreet is seeking a senior Client Success leader in the United States (NJ/Florham Park area) to retain existing business and drive growth through post-sale client engagements. You will manage multi-million dollar portfolios across high-touch accounts, align product capabilities with client goals, and champion operational excellence.

You will leverage data to optimize team performance, develop strategic account plans, and mentor a growing Client Success organization.