Global Freight Operations Specialist

Expeditors; Laredo (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Expeditors seeks a logistics professional to ensure the timely movement of freight and information while delivering exceptional customer service. The role emphasizes compliance, cross-functional collaboration, and continuous process improvement across warehouse, transportation, and billing functions.

Responsibilities include monitoring KPIs, ensuring timely billing, and escalating issues when needed. Candidates should have a bachelor's degree in foreign trade, logistics experience, and bilingual

Qualifications

• Education: Bachelor's degree in foreign trade or equivalent.
• Experience in logistics or domestic transportation preferred.
• HAZMAT certification preferred.
• Knowledge of global logistics industry and customer service orientation.
• Excellent written and verbal communication in English and Spanish.

Responsibilities

• Ensure timely and accurate movement of freight and information.
• Provide exceptional customer service and drive efficiency.
• Meet KPI standards (RDL, DLV, POD) per OPS procedures.
• Maintain compliance with Transcon requirements and company policies.
• Log files timely with proper codes and events; accurate billing must be ensured.
• Escalate issues to supervisor or operations manager as needed.

Skills

Customer service

Communication

Time management

Bilingual English/Spanish

Interpersonal skills

Education

Bachelor's degree in foreign trade

Tools

CFIT

ETMS

CRM

ECCO

EDOC

Job description

Expeditors seeks a logistics professional to ensure the timely movement of freight and information while delivering exceptional customer service. The role emphasizes compliance, cross-functional collaboration, and continuous process improvement across warehouse, transportation, and billing functions.

Responsibilities include monitoring KPIs, ensuring timely billing, and escalating issues when needed. Candidates should have a bachelor's degree in foreign trade, logistics experience, and bilingual