Air Export Specialist: Global Logistics & Growth

Expeditors International; Hebron Estates (KY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within the公司

Employee Referral Program Bonus

Job summary

Expeditors International is seeking an Air Export professional to support the department's timely freight movement and exceptional customer service. You will prepare docs, coordinate rates with vendors, and ensure billing accuracy while maintaining compliance and strong vendor relationships.

The role emphasizes data entry accuracy, process improvements, and teamwork to meet KPI standards and customer satisfaction across international shipments.

Qualifications

• 2 years of industry specific qualification (country specific).
• Good market and product knowledge.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills.
• Hazardous Materials certification (preferred).

Responsibilities

• Assist Manager and Supervisor with all aspects of the Air Export Department, while ensuring proper and timely movement of freight, while providing exceptional customer service.
• Prepare various documents for international transportation.
• Coordinate and negotiate rates with our contracted vendors in procuring space and services.
• Ensure accurate and timely client and vendors billing.
• Ensure accurate and timely data entry into our operating system.
• Interact with our customers in arranging their international export shipments, meeting customer service standards.
• Meet compliance at all times to regulations (OPS/internal policies/external regulations).
• Understand department process flow and seek efficiency improvements.
• Ensure all customers SOPs are followed per the DLSOP.
• Work with the team on meeting KPI standards.
• Monitor shipment reports to ensure total customer satisfaction.
• Overseas communications.
• Support the supervisor in daily review of reports and update event codes.
• Audit files to meet operating standards.
• Build and maintain strong relationships with vendors and customers.
• Evaluate vendors at defined intervals per policy.

Skills

Interpersonal skills

Logistics coordination

Customer service

Proactive

Education

Country-specific qualification

Job description

Expeditors International is seeking an Air Export professional to support the department's timely freight movement and exceptional customer service. You will prepare docs, coordinate rates with vendors, and ensure billing accuracy while maintaining compliance and strong vendor relationships.

The role emphasizes data entry accuracy, process improvements, and teamwork to meet KPI standards and customer satisfaction across international shipments.