Global Field Service Engineer – 3D Printing On-Site

PRODWAYS GROUP; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Prodways Group, a leader in professional and industrial 3D printing, is seeking an experienced field service engineer to install and commission 3D printers at client sites worldwide. You will troubleshoot, maintain, and optimize equipment remotely and on-site, traveling primarily in the United States and Europe.

Responsibilities include on-site installations, remote diagnostics, and contributing to the improvement of machines and technical documentation.

Qualifications

• Technical training consistent with at least two years of post-secondary education.
• Experience in after-sales service in an international setting is preferred.
• Strong skills in electronics, mechanics, and manufacturing processes.

Responsibilities

• Contribute to R&D projects as a field expert.
• Install and commission machines on-site.
• Perform corrective and preventive maintenance at client sites internationally.
• Occasionally participate in application deployments at client sites.
• Perform remote diagnostics and assist clients in resolving technical issues.
• Contribute to development of technical documentation and machine improvements.

Skills

Electronics

Mechanics

Manufacturing processes

Analytical skills

On-site troubleshooting

Interpersonal skills

Education

Two-year technical training

Job description

Prodways Group, a leader in professional and industrial 3D printing, is seeking an experienced field service engineer to install and commission 3D printers at client sites worldwide. You will troubleshoot, maintain, and optimize equipment remotely and on-site, traveling primarily in the United States and Europe.

Responsibilities include on-site installations, remote diagnostics, and contributing to the improvement of machines and technical documentation.